Promesa Check In
Organizing the flow of customers
The Customer Process
Kiosk Self Check In
Customer self checks in using either their name or customer id number. Customer is documented & timestamped and added to the check list style display.
Waiting Room
Customer waits in lobby to be called by number or first name. Any staff member can click acknowledge to call the customer to a particular desk or station.
Treatment
Customer is called to nurse station where treatment is administered. Once the visit is completed, staff clicks check out to timestamp and document the end of the visit.
Reports & Analysis
Volume & Stats
With the timestamps we build valuable reports that show exact volume by hour and statistics that help plan staffing. Reports make it easier to keep the business at peak efficiency. Which hour of day has the longest wait time?
Staff Performance
The time stamps of when a customer was acknowledged or called in and the timestamp of when they completed the visit translate to actual treatment times. These can also be brokwn down by the reason for visit to give more granular statistics.
Hourly Stats
Do you really know exactly how many customers you serve in each hour of the day? Exact Wait times? The timestamps give exact statistics. Maybe the business could flatten out the customer flow to help plan staffing better.
Historical Data
Reports track which customers arrive on time, which ones take longer and even which staff member witnessed treatment. The system can easily create a report on a specific person giving printable documentation of the treatment history.
Try our Demo!
Schedule a 15 minute Live Demonstration Call
Take a tour with a live person on the phone. We are happy to give you a personalized, online demonstration. We'll show you all the features and answer any questions you may have. By the end of the short call, we can have you set up for a free, no obligation, 14 day trial of the complete system.
Click Here to schedule a demo call
Free Training Included
Unlimited Support & Training
We are happy to you get started and get the most from Promesa Check In. As soon as your system is setup, we can schedule a short training call to walk you and your team through setup and the daily usage of our system. During this call you can ask questions, tailor the system to your business and get a real feel for how it's going to help organize your patients.